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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Dean

Ron Dean

June 27, 2025

5  out of  5
rating by Ron Dean
"Thanks Adriana for answering questions about my coverage and helping with the phone. I'll be back soon for State Farm app follow up."
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Dana Knox

June 23, 2025

5  out of  5
rating by Dana Knox
"Thank you to the team here for all tour help over thr years. I recommend this place to everyone if you need insurance. Thank you to Adriana for your help."
We responded:
"We're very grateful for your business, Dana! Thank you for taking the time to leave us a lovely review. I'll be sure to pass along your kind feedback to Adriana! Give us a call if we can be of further assistance."
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Dahianna M

June 23, 2025

5  out of  5
rating by Dahianna M
"When i moved back to IL Shannon helped me get everything transferred quickly and made a dreadful task so effortlessly quick and simple, she was super friendly and amazing. The other day I stopped by the office and had the pleasure to meet with Markus to go over my policies and needs, he answered all my questions and provided recommendations that I didn't even know were available without pushing things down my throat. I appreciate him taking the time to meet with me and explain everything. I have been a long time customer but he has definitely ensured I will stay with them, I would absolutely recommend this office to everyone I know!"
We responded:
"Thank you for your excellent review and continued support, Dahianna! That means the world to our State Farm office. We’re never pushy, but instead just want to provide our Good Neighbors with options should they ever need them. We sincerely appreciate your business and look forward to working with you for years to come!"
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Felipe Sanchez

June 21, 2025

5  out of  5
rating by Felipe Sanchez
"Excellent mui buen servisio"
We responded:
"Gracias por la excelente reseña! Nos alegra que haya tenido una buena experiencia en nuestra oficina."
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Nathan Holmes

May 19, 2025

5  out of  5
rating by Nathan Holmes
"Shannon was lovely to work with—and I had a great experience, plus saved some money! Thanks for everything!"
We responded:
"We certainly do love saving money for our Good Neighbors, Nathan. Thanks for the terrific review! I’ll be sure to pass along your kind feedback to Shannon. Let us know if there’s anything else we can assist you with and thanks again."
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Judi Winemiller

May 10, 2025

5  out of  5
rating by Judi Winemiller
"Amazing service and follow up.You will not be disappointed in the agent and staff."
We responded:
"Thank you for the wonderful recommendation, Judi! We appreciate your terrific feedback and look forward to serving your insurance needs. Give us a call or stop by if we can provide you with any additional assistance."
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caleb

May 5, 2025

5  out of  5
rating by caleb
"Markus is so awesome!!"
We responded:
": I think you’re awesome too, Caleb! Thanks for the terrific review. Please let us know if you have any other questions about your insurance and I’d be happy to help. Thanks again."
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salomon Rayo

May 2, 2025

5  out of  5
rating by salomon Rayo
"I stop by get in a car insurance and Markus was very nice welcoming. Take his time to talk to us. Abigail was very helpful. I love this team"
We responded:
"We’re very glad to have you with our State Farm Insurance office, Salomon! Thank you for allowing us to earn your business. Let us know if you have any questions about your Auto Insurance and we’re happy to help."
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sara summers

April 25, 2025

5  out of  5
rating by sara summers
"Shannon was very helpful when I got my insurance she took the time and day to help me everytime I called to ask questions.. Lucy was very sweet nd the best dog ever"
We responded:
"I’m thrilled that you had a great experience with Shannon, Sara! We do our best to make the process of acquiring insurance as easy as possible. Lucy is, most certainly, the best dog! Stop by any time to say hello. She’s always here!"
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Brad Fowler

April 21, 2025

5  out of  5
rating by Brad Fowler
"My experience with Shannon was very satisfactory and she is extremely helpful and kind."
We responded:
"Thank you for the terrific review, Brad! I’m glad that you had an excellent experience with Shannon. She’s a wonderful team member. Please let us know if you have any other questions or concerns about your insurance and we’re happy to help."
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Chrystal Slayton

April 12, 2025

5  out of  5
rating by Chrystal Slayton
"Thank you so much for reaching out to give me a quote!! I still can't believe how much I'm saving!! Absolutely wonderful customer service. Replied to all my questions right away, and is saving me over $300 A MONTH"
We responded:
"We’re so glad to be of service, Chrystal! Saving money is so very important – particularly right now. We’re pleased to have earned your business and look forward to serving your insurance needs for years to come. If you have any questions about your insurance, give us a call! We’re always happy to help."
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Samir Elkhabiry

March 18, 2025

5  out of  5
rating by Samir Elkhabiry
"Abigail is very helpful and sincere."
We responded:
"I’m very glad you think so, Samir! I’ll be sure to pass your kind words along to Abigail. She is an integral part of our State Farm team here in Loves Park! Let us know if we can do anything else for you and thanks again for the review!"
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Steven Eisman iii

March 7, 2025

4  out of  5
rating by Steven Eisman iii
"Was vary helpful can't really complain an decent price"
We responded:
"We’re glad to be of assistance, Steven! Thank you for choosing us for your insurance needs. Please give us a call or stop by if we can be of further assistance."
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Jolene Estes

February 26, 2025

5  out of  5
rating by Jolene Estes
"Kristina did a fantastic job in helping me get the auto coverage that met my needs. She explained everything in detail and was very patient with me. I’m glad I got to work with her!"
We responded:
"Thank you for the stellar review, Jolene! Kristina prides herself on fabulous customer service. If you have any other questions or concerns about your auto insurance with us, don’t hesitate to reach out! We’re always here to help."
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Penny Sholes

February 12, 2025

5  out of  5
rating by Penny Sholes
"I had the pleasure of working with Kristina, and I can't recommend her enough! From the start, she was incredibly knowledgeable and professional. She took the time to thoroughly explain my options and helped me find the best coverage for my situation. Throughout the process, she was patient and answered all of my questions. Thank you sooo much, Kristina!!"
We responded:
"Kristina is a fabulous team member and a testament to our commitment to quality customer service, Penny! I’m thrilled she was able to help you and educate you on your decisions. We always do our best to make insurance comfortable and educational. Let us know if you have any other questions and we’d be more than happy to help! "
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Jeremy Bingham

February 7, 2025

5  out of  5
rating by Jeremy Bingham
"Abigail was great she set me up with home and auto and did it at my convenience on my break time at work over the phone. I was really happy with the job she did, excellent customer service. Thank you"
We responded:
"Thank you Jeremy, for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help!"
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Ted Larson

January 29, 2025

5  out of  5
rating by Ted Larson
"Markus presented all the options/cost available to us. He was very patient and spent an abundance of time on our insurance needs."
We responded:
"Outstanding customer service is paramount to my State Farm office, Ted. I’m glad that you had a great experience with us! I appreciate your terrific review and look forward to connecting with you soon."
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Michael Beyersdorf

January 15, 2025

5  out of  5
rating by Michael Beyersdorf
"Extremely happy with the service I have received from this office. Adriana was great to work with."
We responded:
"Thanks for the excellent review, Michael! We appreciate your feedback and I'm glad you had a great experience with Adriana. We pride ourselves on quality customer service. Let us know if we can do anything else for you."
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Jessica paul

January 11, 2025

5  out of  5
rating by Jessica paul
"Great customer service and great rates!"
We responded:
"Thank you for taking the time to share your thoughts, Jessica! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cassidy McDonald

January 9, 2025

5  out of  5
rating by Cassidy McDonald
"Thank you Markus and Abigail for your help in signing up. I really appreciated Markus taking his time to explain the coverages and answer any questions. I feel very confident with my decision to switch!"
We responded:
"Thank you for taking the time to share your thoughts, Cassidy! We’re glad to know you’re satisfied with the service at our State Farm office. We’re so glad to have earned your business. If you ever have any questions or need assistance, we’re here to help!"
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Michael Ruffcorn

January 8, 2025

5  out of  5
rating by Michael Ruffcorn
"I needed to get insurance added to my new car that I purchased. Abigail did an amazing job to make that we got everything taken care. Definitely will recommend markus and his team."
We responded:
"Thank you for taking the time to share your experience, Michael! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions about your auto insurance or need assistance, we’re here to help!"
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Deondri Manalli

December 12, 2024

5  out of  5
rating by Deondri Manalli
"Shannon was very patient and professional with me today when I called about my claim. She ensured me that I would receive a call back today, and I did. Thank you to Marcus and his team for providing personal support and attention to my claim and making sure that everything was sorted out! Five stars!!"
We responded:
"Thank you for your feedback. That's what we're here for and that's what we strive to do. I'm glad Adelina was able to address your insurance needs."
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Ali Al Najjar

December 10, 2024

5  out of  5
rating by Ali Al Najjar
"I recommend them they can help anytime and they are nice especially Adriana Cotreras, thank you."
We responded:
"We appreciate your review, Ali! We’re thrilled you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! I’ll be sure to pass along your kind words to Adriana personally."
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Nikki Gates

December 5, 2024

5  out of  5
rating by Nikki Gates
"Markus was fantastic. He answered all my questions, and provided ways to make things easier for me.👍 I would recommend him to anyone."
We responded:
"We’re thankful for your feedback, Nikki! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Bomkamp

November 12, 2024

5  out of  5
rating by Michael Bomkamp
"Thankyou Shannon Shannon is Awsome!"
We responded:
"Thank you for your kind review, Michael! Shannon is a fabulous part of our State Farm team. I’m glad she provided you with the service you deserve. Let us know if there is anything else we can do for you."