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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

lexi thom

October 27, 2023

5  out of  5 rating by lexi thom
"I wanted to share my experience with Shannon, I gave her a call and asked many questions and she answered all my questions with ease, and upon arriving at this location I was greeted immediately and was helped with my insurance needs and it was quick and easy, I want to personally say thank you to everyone at this location, you all made me feel so welcomed! Especially Shannon!"

Zaih Jade

October 17, 2023

5  out of  5 rating by Zaih Jade
"I've had my insurance through Markus Smith's office for a number of years and have never had any issues. Whenever it is that I need to call them, they're exceptionally responsive, and if they can't help me insurance wise, they always have an answer or a suggestion on what I should do do next. Today's issues were furnace issues, and as always, they go above and beyond to try and help. It shows every time I call how much they care about the people they help serve. Good peace of mind knowing I can reach out to them when I need to and figured others should know."

Melissa Schooler

October 17, 2023

5  out of  5 rating by Melissa Schooler
"Everyone at this office is so friendly and helpful. They have gone out of their way to help during a household claim we had recently. Markus and Luke (as well as all the other staff) are always friendly when on the phone and want to make sure they are supporting you the best they can. We had a difficult time getting in touch with our claim handler, and Luke helped our family so much by keeping the claim handler accountable. I honestly don’t think my claim would have progressed as much as it did without their help. Thank you!"

Matt Moore

October 12, 2023

5  out of  5 rating by Matt Moore
"Very satisfied with Luke's performance getting me setup with Markus - I am new to the whole insurance game, and he was able to answer any questions I had. Overall the process was quite seamless, and I look forward to working with them in the future!"

Ansonny Valle

September 27, 2023

5  out of  5 rating by Ansonny Valle
"Luke is amazing!! All around great guy and was very professional. Luke was very patient and clear about my auto insurance. I will definitely bring more of my friends to State Farm."

Malina Speracino

September 10, 2023

5  out of  5 rating by Malina Speracino
"Markus smith is the best! He is super nice friendly and overall great customer service 😁 I would recommend this location for anybody"

Megan Dougherty

September 7, 2023

5  out of  5 rating by Megan Dougherty
"I was very pleased with the help I got from Lucas for a quote I was looking for."

Danielle Mueller

September 6, 2023

5  out of  5 rating by Danielle Mueller
"Thank you to Luke Weber for being such an amazing help. He helped us get our rates down significantly! So thankful for his expertise and efficiency in getting us all switched over!"

Erick Beard

September 6, 2023

5  out of  5 rating by Erick Beard
"Communication problems with State Farm’s online services getting a claim resolved. Sat down with Shannon Rodgers explained the issue and she was able to get the matter resolved. She was very helpful and professional. My overall experience with Markus Smith’s office personnel was very good."

Respect Djunga

August 30, 2023

5  out of  5 rating by Respect Djunga
"Very helpful and intentional about the work they do."

Spartan Gunner

August 28, 2023

5  out of  5 rating by Spartan Gunner
"Love working with Markus, very honest, straight forward and genuinely cares about helping you get the best price and the best coverage! Would recommend to anyone! (Plus the coffee at the office is great!)"

Katrina Graham

August 16, 2023

5  out of  5 rating by Katrina Graham
"I am currently and have been with Markus Smith - State Farm for roughly over a year now and I have ZERO complaints. Markus is a fabulous man and is truly genuine with his clientele. He helped me figure out the “adult world”, regarding insurance, as I moved out of my parents for the first time. He walked me through my whole policy to make sure I understood everything to a T. I highly suggest going with Markus, as he has made my transition into adulthood so easy and AFFORDABLE!!!"

Rachel Kopfhamer

July 31, 2023

5  out of  5 rating by Rachel Kopfhamer
"I recently needed to transfer my car insurance policy and Luke Weber was incredibly helpful throughout the process!"

Priscila Ortiz

July 12, 2023

5  out of  5 rating by Priscila Ortiz
"Luke was really helpful with paying my bill this morning, thank you :)"

Daniel Kozak

July 10, 2023

5  out of  5 rating by Daniel Kozak
"I have been looking to switching to a new agency for a while, and while contacting many locations nearby, Markus Smith has provided me the best customer service from Maya answering all questions and concerns."

Maiya Smith

July 10, 2023

5  out of  5 rating by Maiya Smith
"If you want the best service talk to Priscila. She was super helpful and made sure all my questions were answered"

Daniel

June 21, 2023

5  out of  5 rating by Daniel
"Had a great experience signing up for a new home and auto policy with Luke Weber through State Farm. He made it easy for me, explained my coverage in great detail, and helped me save a lot of money! I appreciated his service and will be sure to promote this agency moving forward."

Micah Hawkins

June 19, 2023

5  out of  5 rating by Micah Hawkins
"Luke has been great! Excellent customer service!"

Cassidy Woodman

June 1, 2023

5  out of  5 rating by Cassidy Woodman
"My boyfriend and I are new homeowners and had lots of questions. Shannon Rodgers was extremely patient and clarified all questioned we had. Marcus’s office is very professionally ran and we would highly recommend to anyone looking to fulfill their insurance needs."

Ryan Fiorucci

May 25, 2023

5  out of  5 rating by Ryan Fiorucci
"I recently purchased a new home and also switched auto insurance and to State Farm and I have been dealing with Luke Weber and he has been nothing but awesome for my wife and I. Luke has always promptly responded to any questions we have had. I have also recommended him to family members who have had nothing but positive things to say about him! Would highly recommend Luke to anyone!"

Danny Robinson

May 16, 2023

5  out of  5 rating by Danny Robinson
"Worked with Luke to set up my account and he was extremely helpful and had me up and running same day"

James DiVerdi

May 15, 2023

5  out of  5 rating by James DiVerdi
"Greatveryhelpfull"

Jeff Williams

May 12, 2023

5  out of  5 rating by Jeff Williams
"Adriana helped with our state letter when our vehicle was down and we took insurance off...totally recommend her and this office and a job well done"

ben weber

May 9, 2023

5  out of  5 rating by ben weber
"Luke did a great job of getting a quote and providing excellent options for myself. A delight to talk to and answers questions in a professional manner."

Carrie Carpenter

May 5, 2023

5  out of  5 rating by Carrie Carpenter
"Luke Weber at State Farm did a great job assisting me with my policy. He was very nice and knowledgeable."