Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica paul

Jessica paul

January 11, 2025

5  out of  5
rating by Jessica paul
"Great customer service and great rates!"
Profile photo of Cassidy McDonald

Cassidy McDonald

January 9, 2025

5  out of  5
rating by Cassidy McDonald
"Thank you Markus and Abigail for your help in signing up. I really appreciated Markus taking his time to explain the coverages and answer any questions. I feel very confident with my decision to switch!"
We responded:
"Thank you for taking the time to share your thoughts, Cassidy! We’re glad to know you’re satisfied with the service at our State Farm office. We’re so glad to have earned your business. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Michael Ruffcorn

Michael Ruffcorn

January 8, 2025

5  out of  5
rating by Michael Ruffcorn
"I needed to get insurance added to my new car that I purchased. Abigail did an amazing job to make that we got everything taken care. Definitely will recommend markus and his team."
We responded:
"Thank you for taking the time to share your experience, Michael! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions about your auto insurance or need assistance, we’re here to help!"
Profile photo of Deondri Manalli

Deondri Manalli

December 12, 2024

5  out of  5
rating by Deondri Manalli
"Shannon was very patient and professional with me today when I called about my claim. She ensured me that I would receive a call back today, and I did. Thank you to Marcus and his team for providing personal support and attention to my claim and making sure that everything was sorted out! Five stars!!"
We responded:
"Thank you for your feedback. That's what we're here for and that's what we strive to do. I'm glad Adelina was able to address your insurance needs."
Profile photo of Ali Al Najjar

Ali Al Najjar

December 10, 2024

5  out of  5
rating by Ali Al Najjar
"I recommend them they can help anytime and they are nice especially Adriana Cotreras, thank you."
We responded:
"We appreciate your review, Ali! We’re thrilled you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! I’ll be sure to pass along your kind words to Adriana personally."
Profile photo of Nikki Gates

Nikki Gates

December 5, 2024

5  out of  5
rating by Nikki Gates
"Markus was fantastic. He answered all my questions, and provided ways to make things easier for me.👍 I would recommend him to anyone."
We responded:
"We’re thankful for your feedback, Nikki! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Michael Bomkamp

Michael Bomkamp

November 12, 2024

5  out of  5
rating by Michael Bomkamp
"Thankyou Shannon Shannon is Awsome!"
We responded:
"Thank you for your kind review, Michael! Shannon is a fabulous part of our State Farm team. I’m glad she provided you with the service you deserve. Let us know if there is anything else we can do for you."
Profile photo of Juliana Brandys

Juliana Brandys

November 12, 2024

5  out of  5
rating by Juliana Brandys
"Thank you, Shannon, for your expertise and follow-up!"
We responded:
"We always strive to provide thorough and efficient customer service during every interaction. Thank you so much for your review, Juliana! We look forward to speaking with you again soon."
Profile photo of Isaiah Bell

Isaiah Bell

November 1, 2024

5  out of  5
rating by Isaiah Bell
"Marcy was very nice"
We responded:
"I’m very glad you had a great experience with Marcy, Isaiah. She is an integral part of our State Farm team and I’m not surprised she provided excellent service. Please give us a call or stop by if you need any additional assistance. Thanks for the review!"
Profile photo of Mary Miller

Mary Miller

October 29, 2024

5  out of  5
rating by Mary Miller
"Marcus Smith State Farm Insurance is dependable and helpful. Definitely five stars!"
We responded:
"Thank you for the terrific review, Mary! We’re so happy to provide 5-Star service. Let us know if we can do anything else for you. Thanks again! "
Profile photo of Kevin Dobler

Kevin Dobler

October 28, 2024

5  out of  5
rating by Kevin Dobler
"Went to get a quote, ending up with new truck insurance and home insurance. Very happy with the staff and the help they did for me."
We responded:
"We’re so glad to have you with our State Farm team, Kevin! Thank you for allowing us to earn your business. If you have any questions about your auto insurance or homeowners insurance, don’t hesitate to reach out to us. We’re always happy to assist. Thanks again! "
Profile photo of Dawn White

Dawn White

October 25, 2024

5  out of  5
rating by Dawn White
"Marcie was very friendly and helpful"
We responded:
"I’m so glad you had a great experience with Marcie, Dawn! Thank you so much for the terrific review. Please let us know if you need any additional assistance with your insurance needs. We’re always happy to help. "
Profile photo of Jay Bryant

Jay Bryant

September 26, 2024

5  out of  5
rating by Jay Bryant
"Markus is very helpful and has the best coffee in Loves Park"
We responded:
"I can’t argue with that! I take pride in my job, and in my coffee prowess! Thank you for the great review, Jay! It means a lot to our entire team."
Profile photo of Greg Saunders - INCROWD815 PODCAST (INCROWD815)

Greg Saunders - INCROWD815 PODCAST (INCROWD815)

September 25, 2024

5  out of  5
rating by Greg Saunders - INCROWD815 PODCAST (INCROWD815)
"Always appreciate the information and insight Markus provides. Big admirer of his community work as well!"
We responded:
"Quality insight and guidance is all part of the job, Greg! Thanks for taking the time to leave me a terrific review. I look forward to serving your insurance needs."
Profile photo of Sandra Schroeder

Sandra Schroeder

September 24, 2024

5  out of  5
rating by Sandra Schroeder
"Very helpful and patient with my claim I appreciate she took her time to help me thank you maricela."
We responded:
"Thank you for the terrific review, Sandra! I’m so glad that Maricela was helpful. We pride ourselves on excellent customer service when it matters most. Let us know if there is anything else we can do for you."
Profile photo of Paul Iverson

Paul Iverson

September 24, 2024

5  out of  5
rating by Paul Iverson
"Markus is a great guy. He offers excellent products and he does amazing things supporting the community."
We responded:
"I’m so glad to be of service, Paul. Thank you for taking the time to leave us a great review. I take pride in giving back to our community any way that I can. If you have any other questions or concerns about your insurance, please let us know and we’d be happy to assist!"
Profile photo of Angela Knowlton

Angela Knowlton

September 17, 2024

5  out of  5
rating by Angela Knowlton
"Marci has been wonderful helping me get the proper insurance and setting up my account. Thank You so Much !!!"
We responded:
"We’re glad to be of service, Angela! I’m thrilled Marci was able to make your experience with our State Farm office as seamless as possible. Please let us know if there is anything else we can do for you and we’d be happy to help! "
Profile photo of Donna

Donna

September 13, 2024

5  out of  5
rating by Donna
"Marci was fantastic helping me save on my policy! 5 stars!!!"
We responded:
"I’m so glad that Marci provided you with 5-Star service, Donna! Thank you for leaving us a great review. If there is anything else that we can do for you, please let us know. We’re happy to help."
Profile photo of Geraldine Carter

Geraldine Carter

September 13, 2024

5  out of  5
rating by Geraldine Carter
"Marci took her time to help me with my claim after a tramatic situation thankyou so much."
We responded:
"Absolutely! You can rely on us to always be there for you after the unexpected happens, Geraldine. That is what having a Good Neighbor in your corner is all about! Please let us know if we can assist you further and we look forward to speaking with you again soon."
Profile photo of Michael Trevino

Michael Trevino

September 12, 2024

5  out of  5
rating by Michael Trevino
"One of the nicest agents in the area!!!"
We responded:
"Very glad to be of service, Michael! Thank you for taking the time to share your feedback. We appreciate it and look forward to chatting with you again soon!"
Profile photo of bockers b

bockers b

September 12, 2024

5  out of  5
rating by bockers b
"Cool guy."
We responded:
"Glad you think so! Let us know if we can be of further assistance to you and we look forward to hearing from you again soon."
Profile photo of Allen

Allen

September 12, 2024

5  out of  5
rating by Allen
"Great group. Very reliable"
We responded:
"You can always rely on premier customer service with our State Farm team, Allen! Thanks for the review. We sincerely appreciate it."
Profile photo of steve lee

steve lee

August 31, 2024

5  out of  5
rating by steve lee
"Very professional, easy and cost saving transition from my longtime old insurance company. Thanks Shannon R"
We responded:
"We’re so glad to be of service, Steve! Thank you for choosing our State Farm office. If you have any questions or concerns about your insurance, please let us know. We’re happy to help! I’ll be sure to pass on your kind words to Shannon directly!"
Profile photo of Jason Burgett

Jason Burgett

August 30, 2024

5  out of  5
rating by Jason Burgett
"Markus State Farm is the 1 stop shop for all your needs! Too many great products to list them all! Go check them out!"
We responded:
"Thank you for the outstanding review, Jason! I sincerely appreciate it and we’re glad to make your insurance-buying journey a little easier. We look forward to chatting with you again soon! "
Profile photo of Lisa Coen

Lisa Coen

August 29, 2024

5  out of  5
rating by Lisa Coen
"Great local guy who supports his community %100! See him for all of your insurance needs!"
We responded:
"Thank you for the wonderful endorsement, Lisa! Our State Farm sincerely appreciates it. We love supporting our Good Neighbors near and far as best we can! Let us know if we can assist you with any other insurance needs."