State Farm® Insurance Agent Markus Smith

"I recently switched back to State Farm and I must say I enjoy going into the office to pay that monthly bill. Half of what I was previously paying for auto and renters insurance. Everyone in the office is so welcoming and friendly. The added bonus is if I get to see Lucy."

"If you have conducted business with Markus then you are aware but if not then I'll tell you. Answered an email at the end of the day then contacted me to make sure we were on the same page and he was able to get me the best information he could. On more then one occasion he's given me referrals outside of the insurance arena as I'm not from the Rockford area. Him and his staff are first rate. You are getting a knowledgeable and dedicated agent great customer service."

"Excellent service! Thank you to agent Adriana for going above and beyond today . ;)"

"Markus and his team are by far the best in the area! They’re FAST whenever I need something added, rates are fantastic, and a phone call is always picked up first time. I’ve worked with Jack, Jess, and Markus and conversations/business have been wonderful every time. Whatever you need covered, get it here!"

"This office has been wonderful to work with. Jess was extremely helpful when we were wanting to add a driver and vehicle to our existing policy. Definitely recommend State Farm and this office!"

"Talked with Adrianna and I was impressed with her knowledge of State Farm policies!"

"Markus and his employees are great to work with.. Adriana was great helping with completing balmy business insurance audit."

"Jessica Offenwanger offers an excellent personalized service I have never received from an insurance company. Couldn’t be happier I made the switch to Markus’ office and to have her handling my policy. Adriana did a great job handling a service call not that long ago too. Highly recommend"

"I recently switched back to State Farm for my auto and renters insurance, and I’m so glad I did. From the moment I walked into the office, I was impressed. The office was beautiful, clean, and very well kept, and the hospitality was top notch.

I had the pleasure of working with Markus Smith, and he made the entire experience comfortable and stress-free. I came in feeling anxious because I expected my insurance to be expensive, but Markus immediately put me at ease. He even made me a great cup of coffee while we talked through everything. I also got to meet his adorable “supervisor,” a lovable labradoodle who happily accepted ear scratchies and made the office feel even more welcoming.

Not only did he save me about $70 per month for the exact same coverage I had a couple years ago, but he also added a few smart coverages I didn’t even realize I needed. I left feeling relieved, confident, and well protected while still staying under budget.

If you’re looking for someone knowledgeable, professional, and genuinely caring, I highly recommend Markus Smith and State Farm!"

"Found me best policy and saved me 40.00 a month from old crappie insurance The General, however the insurance they got me is much better and cheaper. Great phone calls and very patient agents. Just a great experience all around. Thank you so much for Gainsco your sister company ❤️"

"Very helpful agency.
State farm. Doing a great job!!"

"Great services and helpful, and friendly staff. Thanks Marcus and Adriana!"

"We are excited about switching to State Farm. We highly recommend this office. Wonderful customer service, and working with Abigail has been an easy transition. Thank you!"

"Thanks for helping us get our commercial coverage started for our Food Vendor business in Loves Park Golden Bytz"

"Markus was extremely thorough, and took the time to go over my previous policy, and went through where we should make improvements with my coverage while saving me money. I highly recommend Markus, and his office. They do not disappoint!"

"Markus and his team are great, he helped me with my home insurance as a first time homeowner and bundling my car insurance!!"

"Excellent service! I dealt with Jess Offenwanger out of this office via email and phone. Got a very good rate - much lower than my coverage with the previous two companies with comparable coverage! Highly recommend- it was fast and easy to switch!"

"Excelente servicio y todo el apoyo recibido por mi agente Abigail y Marcus gracias por sus atenciones y ayuda."

"Jess is amazing to work with! She's incredibly knowledgeable and works hard to make sure you're fully informed on your coverages."

"Helped me on the phone with no issues and it was very fast"

"Adriana did a fantastic job helping me get everything set up. I'm really glad I went with State Farm."

"State Farm is in my opinion hands down the best insurance company. They have always helped me out and explained everything in detail so I was able to understand it. Let's be real insurance isn't the easiest to understand for everyone especially when you start to get into technical issues. I appreciate mt agent and all they do. They really are like a good neighbor."

"One of the most ethical and knowledgeable business that I have dealt with in my entire career. Markus Smith State Farm is a business that I enjoy doing business with and will continue to do business with him for many years."

"Jack was super helpful fixing my drive safe and save! Very fast! Very kind!"

"My experience with Shannon was very satisfactory and she is extremely helpful and kind."