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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Bomkamp

November 12, 2024

5  out of  5
rating by Michael Bomkamp
"Thankyou Shannon Shannon is Awsome!"
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Juliana Brandys

November 12, 2024

5  out of  5
rating by Juliana Brandys
"Thank you, Shannon, for your expertise and follow-up!"
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Isaiah Bell

November 1, 2024

5  out of  5
rating by Isaiah Bell
"Marcy was very nice"
We responded:
"I’m very glad you had a great experience with Marcy, Isaiah. She is an integral part of our State Farm team and I’m not surprised she provided excellent service. Please give us a call or stop by if you need any additional assistance. Thanks for the review!"
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Mary Miller

October 29, 2024

5  out of  5
rating by Mary Miller
"Marcus Smith State Farm Insurance is dependable and helpful. Definitely five stars!"
We responded:
"Thank you for the terrific review, Mary! We’re so happy to provide 5-Star service. Let us know if we can do anything else for you. Thanks again! "
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Kevin Dobler

October 28, 2024

5  out of  5
rating by Kevin Dobler
"Went to get a quote, ending up with new truck insurance and home insurance. Very happy with the staff and the help they did for me."
We responded:
"We’re so glad to have you with our State Farm team, Kevin! Thank you for allowing us to earn your business. If you have any questions about your auto insurance or homeowners insurance, don’t hesitate to reach out to us. We’re always happy to assist. Thanks again! "
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Dawn White

October 25, 2024

5  out of  5
rating by Dawn White
"Marcie was very friendly and helpful"
We responded:
"I’m so glad you had a great experience with Marcie, Dawn! Thank you so much for the terrific review. Please let us know if you need any additional assistance with your insurance needs. We’re always happy to help. "
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Jay Bryant

September 26, 2024

5  out of  5
rating by Jay Bryant
"Markus is very helpful and has the best coffee in Loves Park"
We responded:
"I can’t argue with that! I take pride in my job, and in my coffee prowess! Thank you for the great review, Jay! It means a lot to our entire team."
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Greg Saunders - INCROWD815 PODCAST (INCROWD815)

September 25, 2024

5  out of  5
rating by Greg Saunders - INCROWD815 PODCAST (INCROWD815)
"Always appreciate the information and insight Markus provides. Big admirer of his community work as well!"
We responded:
"Quality insight and guidance is all part of the job, Greg! Thanks for taking the time to leave me a terrific review. I look forward to serving your insurance needs."
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Sandra Schroeder

September 24, 2024

5  out of  5
rating by Sandra Schroeder
"Very helpful and patient with my claim I appreciate she took her time to help me thank you maricela."
We responded:
"Thank you for the terrific review, Sandra! I’m so glad that Maricela was helpful. We pride ourselves on excellent customer service when it matters most. Let us know if there is anything else we can do for you."
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Paul Iverson

September 24, 2024

5  out of  5
rating by Paul Iverson
"Markus is a great guy. He offers excellent products and he does amazing things supporting the community."
We responded:
"I’m so glad to be of service, Paul. Thank you for taking the time to leave us a great review. I take pride in giving back to our community any way that I can. If you have any other questions or concerns about your insurance, please let us know and we’d be happy to assist!"
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Angela Knowlton

September 17, 2024

5  out of  5
rating by Angela Knowlton
"Marci has been wonderful helping me get the proper insurance and setting up my account. Thank You so Much !!!"
We responded:
"We’re glad to be of service, Angela! I’m thrilled Marci was able to make your experience with our State Farm office as seamless as possible. Please let us know if there is anything else we can do for you and we’d be happy to help! "
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Donna

September 13, 2024

5  out of  5
rating by Donna
"Marci was fantastic helping me save on my policy! 5 stars!!!"
We responded:
"I’m so glad that Marci provided you with 5-Star service, Donna! Thank you for leaving us a great review. If there is anything else that we can do for you, please let us know. We’re happy to help."
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Geraldine Carter

September 13, 2024

5  out of  5
rating by Geraldine Carter
"Marci took her time to help me with my claim after a tramatic situation thankyou so much."
We responded:
"Absolutely! You can rely on us to always be there for you after the unexpected happens, Geraldine. That is what having a Good Neighbor in your corner is all about! Please let us know if we can assist you further and we look forward to speaking with you again soon."
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Michael Trevino

September 12, 2024

5  out of  5
rating by Michael Trevino
"One of the nicest agents in the area!!!"
We responded:
"Very glad to be of service, Michael! Thank you for taking the time to share your feedback. We appreciate it and look forward to chatting with you again soon!"
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bockers b

September 12, 2024

5  out of  5
rating by bockers b
"Cool guy."
We responded:
"Glad you think so! Let us know if we can be of further assistance to you and we look forward to hearing from you again soon."
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Allen

September 12, 2024

5  out of  5
rating by Allen
"Great group. Very reliable"
We responded:
"You can always rely on premier customer service with our State Farm team, Allen! Thanks for the review. We sincerely appreciate it."
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steve lee

August 31, 2024

5  out of  5
rating by steve lee
"Very professional, easy and cost saving transition from my longtime old insurance company. Thanks Shannon R"
We responded:
"We’re so glad to be of service, Steve! Thank you for choosing our State Farm office. If you have any questions or concerns about your insurance, please let us know. We’re happy to help! I’ll be sure to pass on your kind words to Shannon directly!"
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Jason Burgett

August 30, 2024

5  out of  5
rating by Jason Burgett
"Markus State Farm is the 1 stop shop for all your needs! Too many great products to list them all! Go check them out!"
We responded:
"Thank you for the outstanding review, Jason! I sincerely appreciate it and we’re glad to make your insurance-buying journey a little easier. We look forward to chatting with you again soon! "
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Lisa Coen

August 29, 2024

5  out of  5
rating by Lisa Coen
"Great local guy who supports his community %100! See him for all of your insurance needs!"
We responded:
"Thank you for the wonderful endorsement, Lisa! Our State Farm sincerely appreciates it. We love supporting our Good Neighbors near and far as best we can! Let us know if we can assist you with any other insurance needs."
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Kenaniah Saunders

August 29, 2024

5  out of  5
rating by Kenaniah Saunders
"Beautiful office and even better service! Markus has a wealth of knowledge in insurance and should be anyone's first choice as their local State Farm agent."
We responded:
"What a terrific review, Kenaniah! We take insurance seriously and always strive to provide impeccable customer service during every interaction with our Good Neighbors. If you have any other insurance questions or concerns, please don’t hesitate to reach out. We’re always here to help!"
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brian pearse

August 29, 2024

5  out of  5
rating by brian pearse
"Love it he is a great guy to get insurance from"
We responded:
"I’m very glad to be of service, Brian! I always try to make my valued customers feel comfortable and informed about their insurance decisions. Let us know if we can assist you further!"
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Jason claus

August 13, 2024

5  out of  5
rating by Jason claus
"My parents and I love Markus! He’s been a great help after switching State Farm agents👍"
We responded:
"We’re so glad it’s a family affair! Thank you for taking the time to leave us such a great review, Jason. We appreciate your family’s business and look forward to serving your insurance needs! "
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Lucas Schulze

August 9, 2024

5  out of  5
rating by Lucas Schulze
"Shannon was an amazing help. As a young entrepreneur, she made me feel comfortable in my decision to trust her as well as taking me in at such short notice!!! She handled all of my business insurance and explained to me thoroughly why the plan that she picked out for me was the BEST option for me. Shes very professional."
We responded:
"As a fellow small business owner I know how important it is to protect what you’ve created, Lucas! Thank you for taking the time to leave us such a terrific review. I’ll be sure to pass on your kind words to Shannon personally. If you have any other questions or concerns about your insurance with us, please give us a call! We’re always more than happy to assist. Thanks again and we look forward to speaking with you again soon!"
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Crystal Goble

August 9, 2024

5  out of  5
rating by Crystal Goble
"I took my son in today to start his own insurance policy. Markus was very patient and extremely helpful. He took his time and walked us through our options. When we left, we felt confident in the decisions we made with his insurance. I will recommend him to everyone I know!"
We responded:
"I’m so glad to be of assistance, Crystal! I understand that starting one’s individual insurance is a big step (and a big deal!). We always want to ensure that all our Good Neighbors have all the information they need to make an informed, comfortable decision. Thank you for allowing us to earn your business. If anyone has any additional questions, we’re always a phone call away!"
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rex- “rex-1203” 1203

August 9, 2024

5  out of  5
rating by rex- “rex-1203” 1203
"Helped get my rate lower and helped me understand my policy better than when i came in"
We responded:
"We’re so glad to be of service! Thank you for leaving us a terrific review. Saving money for our Good Neighbors is one of our favorite things to do! If you have any other questions, don’t hesitate to reach out. We’re more than happy to assist."