State Farm® Insurance Agent Markus Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Eisman iii
March 7, 2025
"Was vary helpful can't really complain an decent price"
Jolene Estes
February 26, 2025
"Kristina did a fantastic job in helping me get the auto coverage that met my needs. She explained everything in detail and was very patient with me. I’m glad I got to work with her!"
Penny Sholes
February 12, 2025
"I had the pleasure of working with Kristina, and I can't recommend her enough! From the start, she was incredibly knowledgeable and professional. She took the time to thoroughly explain my options and helped me find the best coverage for my situation. Throughout the process, she was patient and answered all of my questions. Thank you sooo much, Kristina!!"
"Kristina is a fabulous team member and a testament to our commitment to quality customer service, Penny! I’m thrilled she was able to help you and educate you on your decisions. We always do our best to make insurance comfortable and educational. Let us know if you have any other questions and we’d be more than happy to help! "
Jeremy Bingham
February 7, 2025
"Abigail was great she set me up with home and auto and did it at my convenience on my break time at work over the phone. I was really happy with the job she did, excellent customer service. Thank you"
"Thank you Jeremy, for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help!"
Ted Larson
January 29, 2025
"Markus presented all the options/cost available to us. He was very patient and spent an abundance of time on our insurance needs."
"Outstanding customer service is paramount to my State Farm office, Ted. I’m glad that you had a great experience with us! I appreciate your terrific review and look forward to connecting with you soon."
Michael Beyersdorf
January 15, 2025
"Extremely happy with the service I have received from this office. Adriana was great to work with."
"Thanks for the excellent review, Michael! We appreciate your feedback and I'm glad you had a great experience with Adriana. We pride ourselves on quality customer service. Let us know if we can do anything else for you."
Jessica paul
January 11, 2025
"Great customer service and great rates!"
"Thank you for taking the time to share your thoughts, Jessica! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cassidy McDonald
January 9, 2025
"Thank you Markus and Abigail for your help in signing up. I really appreciated Markus taking his time to explain the coverages and answer any questions. I feel very confident with my decision to switch!"
"Thank you for taking the time to share your thoughts, Cassidy! We’re glad to know you’re satisfied with the service at our State Farm office. We’re so glad to have earned your business. If you ever have any questions or need assistance, we’re here to help!"
Michael Ruffcorn
January 8, 2025
"I needed to get insurance added to my new car that I purchased. Abigail did an amazing job to make that we got everything taken care. Definitely will recommend markus and his team."
"Thank you for taking the time to share your experience, Michael! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions about your auto insurance or need assistance, we’re here to help!"
Deondri Manalli
December 12, 2024
"Shannon was very patient and professional with me today when I called about my claim. She ensured me that I would receive a call back today, and I did. Thank you to Marcus and his team for providing personal support and attention to my claim and making sure that everything was sorted out! Five stars!!"
"Thank you for your feedback. That's what we're here for and that's what we strive to do. I'm glad Adelina was able to address your insurance needs."
Ali Al Najjar
December 10, 2024
"I recommend them they can help anytime and they are nice especially Adriana Cotreras, thank you."
"We appreciate your review, Ali! We’re thrilled you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! I’ll be sure to pass along your kind words to Adriana personally."
Nikki Gates
December 5, 2024
"Markus was fantastic. He answered all my questions, and provided ways to make things easier for me.👍 I would recommend him to anyone."
"We’re thankful for your feedback, Nikki! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Michael Bomkamp
November 12, 2024
"Thankyou Shannon Shannon is Awsome!"
"Thank you for your kind review, Michael! Shannon is a fabulous part of our State Farm team. I’m glad she provided you with the service you deserve. Let us know if there is anything else we can do for you."
Juliana Brandys
November 12, 2024
"Thank you, Shannon, for your expertise and follow-up!"
"We always strive to provide thorough and efficient customer service during every interaction. Thank you so much for your review, Juliana! We look forward to speaking with you again soon."
Isaiah Bell
November 1, 2024
"Marcy was very nice"
"I’m very glad you had a great experience with Marcy, Isaiah. She is an integral part of our State Farm team and I’m not surprised she provided excellent service. Please give us a call or stop by if you need any additional assistance. Thanks for the review!"
Mary Miller
October 29, 2024
"Marcus Smith State Farm Insurance is dependable and helpful. Definitely five stars!"
"Thank you for the terrific review, Mary! We’re so happy to provide 5-Star service. Let us know if we can do anything else for you. Thanks again! "
Kevin Dobler
October 28, 2024
"Went to get a quote, ending up with new truck insurance and home insurance. Very happy with the staff and the help they did for me."
"We’re so glad to have you with our State Farm team, Kevin! Thank you for allowing us to earn your business. If you have any questions about your auto insurance or homeowners insurance, don’t hesitate to reach out to us. We’re always happy to assist. Thanks again! "
Dawn White
October 25, 2024
"Marcie was very friendly and helpful"
"I’m so glad you had a great experience with Marcie, Dawn! Thank you so much for the terrific review. Please let us know if you need any additional assistance with your insurance needs. We’re always happy to help. "
Jay Bryant
September 26, 2024
"Markus is very helpful and has the best coffee in Loves Park"
"I can’t argue with that! I take pride in my job, and in my coffee prowess! Thank you for the great review, Jay! It means a lot to our entire team."
Greg Saunders - INCROWD815 PODCAST
September 25, 2024
"Always appreciate the information and insight Markus provides. Big admirer of his community work as well!"
"Quality insight and guidance is all part of the job, Greg! Thanks for taking the time to leave me a terrific review. I look forward to serving your insurance needs."
Sandra Schroeder
September 24, 2024
"Very helpful and patient with my claim I appreciate she took her time to help me thank you maricela."
"Thank you for the terrific review, Sandra! I’m so glad that Maricela was helpful. We pride ourselves on excellent customer service when it matters most. Let us know if there is anything else we can do for you."
Paul Iverson
September 24, 2024
"Markus is a great guy. He offers excellent products and he does amazing things supporting the community."
"I’m so glad to be of service, Paul. Thank you for taking the time to leave us a great review. I take pride in giving back to our community any way that I can. If you have any other questions or concerns about your insurance, please let us know and we’d be happy to assist!"
Angela Knowlton
September 17, 2024
"Marci has been wonderful helping me get the proper insurance and setting up my account. Thank You so Much !!!"
"We’re glad to be of service, Angela! I’m thrilled Marci was able to make your experience with our State Farm office as seamless as possible. Please let us know if there is anything else we can do for you and we’d be happy to help! "
Donna
September 13, 2024
"Marci was fantastic helping me save on my policy! 5 stars!!!"
"I’m so glad that Marci provided you with 5-Star service, Donna! Thank you for leaving us a great review. If there is anything else that we can do for you, please let us know. We’re happy to help."
Geraldine Carter
September 13, 2024
"Marci took her time to help me with my claim after a tramatic situation thankyou so much."
"Absolutely! You can rely on us to always be there for you after the unexpected happens, Geraldine. That is what having a Good Neighbor in your corner is all about! Please let us know if we can assist you further and we look forward to speaking with you again soon."